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How to Verify a Cleaning Company's Credentials (Insurance, Bonding, ISSA)

Here is something most homeowners do not realize: house cleaning requires no trade license in Colorado. Anyone with a mop and a Facebook page can call themselves a professional cleaning company — which means the trust signals worth checking are the voluntary ones: insurance, bonding, employee vetting, and industry membership. Verifying them takes about ten minutes, and it is ten minutes that can save you thousands. Here is exactly what to check.

Is the company a real, registered business?

Start with the Colorado Secretary of State's business database. A legitimate company should appear as an active LLC or corporation in good standing, with a real local address rather than just a PO box. This does not prove they clean well — but a company that has not bothered to register legally is telling you something about how it handles the rest of its obligations.

How do you verify “insured and bonded” is actually true?

Do not take the phrase on faith — ask for a Certificate of Insurance (COI). Any reputable company can have its broker email one directly to you. Look for three things: active general liability coverage (protects your home if a cleaner causes accidental damage), workers' compensation (protects you from personal liability if a cleaner is injured in your home), and current policy dates. Bonding is the separate, often-skipped piece: a surety bond specifically covers you against theft, which general liability does not. Dashing Maids is insured and bonded, and we consider a homeowner asking for proof a green flag, not an insult.

Who is actually walking into your home?

Ask how the company hires and trains. Are cleaners background-checked employees or loosely affiliated gig workers? Is there real training or a mop and an address on day one? For comparison: we hire fewer than 1 in 100 applicants, and every new team member spends a full month in training before cleaning solo. Few companies will match that exactly, but every good one should have a confident, specific answer to the question. The employment model matters too — our comparison of an independent cleaner vs. a cleaning company explains how risk shifts depending on who the employer actually is.

What do industry credentials and reviews actually tell you?

Because Colorado does not license cleaners, voluntary industry membership is a meaningful differentiator — it signals a company invests in standards nobody forces on it. Dashing Maids is an ISSA Residential Member (ISSA is the worldwide cleaning industry association). Then let volume and recency do the talking on reviews: a long track record with consistent ratings is hard to fake. We hold a 4.9★ rating across 90+ Google reviews, and we would encourage you to read them — including how we respond when something goes wrong, which tells you more than the stars do. You can browse client feedback on our reviews page.

What is the ten-minute checklist?

• Look up the business with the Colorado Secretary of State — active and in good standing

• Request a COI showing general liability and workers' compensation, with current dates

• Confirm bonding, specifically — it is the theft protection

• Ask about background checks, hiring standards, and training

• Check for industry membership (like ISSA) and read a range of recent reviews

We built Dashing Maids to pass every line of that checklist — a woman-owned Denver company since 2013, insured, bonded, ISSA-member, with eco-friendly cleaning practices and no contracts holding anyone here who is not happy. You can read our story on the about page, or reach out and put us through the checklist yourself — we will have the COI in your inbox before the first visit.

By the Dashing Maids team [PROOF: founder full name + title for byline] · Last updated July 2026

Customer Testimonials

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I was extremely pleased with Ashley’s team and they left my house extra-sparkling, making me look good for my in-laws’ visit. All traces of puppy fur and hard-to-remove gunk removed, and the house smelled clean, like lavender (not harsh chemicals). This is thorough, professional, fairly priced, and courteous service. All the stars!”

Stacey P.
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“We are very pleased with the service we received with Dashing Maids. Their communication and customer service is superb! Ashley is professional and has great attention to detail. She took the time to take notes on all the areas in our house that I wanted to have cleaned during our first walk through, which I really appreciated. In the past, I’ve done walk throughs with other cleaning companies, explained what I wanted cleaned, they nod “yes” and then didn’t follow through. When Dashing Maids came to clean on our scheduled date, they were very efficient. Everything looked great when they were finished and I’m looking forward to having Dashing Maids return on a regular basis.”

Kara S.
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“I have never had a cleaning service, but considered it often. Dashing Maids put a flyer on my door which intrigued me enough to call them. I was impressed with their initiative and enthusiasm that I hired them after our initial meeting. Now every other week I get to come home to a wonderfully clean house with their charming additions that make me smile. I’m not sure they are trying to turn my “black thumb” into a greenish one, but I haven’t killed the lucky bamboo they left as a surprise yet. I’d fully endorse them as a cleaning, Dashing Maids service.”

Maggie B.
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“It’s so nice to come home to a sparkling clean house! I’ve worked with other cleaning companies in the past and Dashing Maids always provides a more thorough clean than I’ve found with other companies for a very reasonable price. Plus, they’re great with my dog and don’t mind that he’s at home when they come to clean. I highly recommend Dashing Maids!”

Miriam T.
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“There is no one that cleans our house as well as Katie does! She is meticulous and genuinely loves to clean, and it absolutely shows. We love it when it is our cleaning day. I could not be happier with the services provided by her and the Dashing Maids company. They are responsive, timely, and have overall been a pleasure to work with. I would recommend them to anyone looking for a reliable cleaning company.”

Kristin W.
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“I have been using Dashing Maids for several years now, and appreciate the communication and consistency with which our home is cleaned. The cleaner that always treats our home as if it were hers is Katie. Thanks Katie for your hard work!”

Michelle C.
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“Hannah G was great! She even left a nice note on my countertop that said, “Have a great weekend!” I love personal touches like that.”

Katelyn Z.
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“Thank you Talon! It was great to walk into my office today to have it sparkly clean and ready for a week of patients!”

Emmy C.
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"We have been dashing maids customers for a couple of years now and the service is always impeccable. Most recently our cleaning team has included Katie and Hannah, and I always get excited when I see them arrive. I know my house will be clean and I’ll get the pleasure of their company while they clean it. They do a great job and give me such peace of mind!”

Stephanie B.
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“Ashley and her crew are the best house cleaning service I have ever employed. So friendly and so fast, yet so thorough. My house feels and smells so clean, and that freshness lasts. Would highly recommend to all my friends."

Kellie C.