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FAQs

Find answers to the most common questions about our cleaning services, scheduling, and eco-friendly practices.

1. Are you insured and bonded?
Yes, rest assured if an accident occurs in your home there will be no need for worry on your end! Our elite Denver house cleaners move with stealth and service with pride!
2. Is it okay if my pets are home for the cleaning?
The comfort and safety of your pets during our cleaning services is a priority for us. Interestingly, 95% of our clients choose to let their pets roam freely while we’re at work. Some clients, however, prefer to kennel their pets or send them to daycare if there are concerns about their behavior during the cleaning process. It’s worth noting that our cleaners are avid pet lovers—engaging with your furry friends might just be the highlight of their day! So, if your pets are known to be friendly, feel free to let them wander. We’re more than happy to shower them with affection and take the time to get acquainted.
3. Do I need to be home for the cleaning?
Whatever works best for you! If you have other things you would like to be doing we are happy to arrange a spare key or entry code for access to your home. Your home’s security and privacy are of utmost importance to us!
4. Will the same maids be cleaning my home each visit?
We do our best to send the same maids for every cleaning. From time to time, we may need to send proxy maids to allow every team member to have time off.
5. How will you clean the inside of my oven?
We ask that you use your self-cleaning mode to clean the inside of your ovens. Internal oven cleaners require harsh chemicals and we strive to offer the greenest cleaning efforts available as well as safe working conditions for our maids.
6. What if I forget to leave a key and the maids can not gain access to my home?
If the maids arrive and are unable to gain access to your home, we charge a fee of  50% of your cleaning price to cover the maids’ time and travel fees. We do offer email, call, and text reminders of your scheduled cleanings to help avoid these occurrences.
7. When are you available to clean my home? Do you clean on major holidays?
We are available to clean from 9 am-5 pm Monday through Friday. For a small fee, we are able to make exceptions for weekends and evenings if maids are available. We are closed on all major holidays so our maids can enjoy time with their families and the great outdoors of beautiful Colorado!
8. How can I pay for your services?
Securely store a credit card on file and charge it the day of your scheduled cleanings.
9. Should I tip the maids?
We would hope so! Dashing Maids work hard to keep your home (toilets included) clean. If you feel they have done an outstanding job and want to show them a little appreciation, then please tip away! It will be much appreciated!
10. What if I am staying home sick during my scheduled cleaning?
If you are sick, we please ask that you reschedule your cleaning for the health of our maids. We would not want to be a bother while you are getting your much-needed rest as well.
11. Will you change the sheets on my bed?
Absolutely! Just remember to leave out the fresh ones for us to easily find.
12. Can I leave dishes in the sink for you to clean?
One sink full of dirty dishes is included in our cleanings to be washed by hand or loaded into the dishwasher. We charge $7 for every sink full thereafter.
13. How much will my service cost?
Because each home is different, we offer 2 ways to determine what your home needs and how much the investment will be.

At Dashing Maids we perform a brief in-home consultation (10-15 minutes) to estimate the cost of cleaning your home accurately.

This in-home consultation reflects the level of engagement my team and I provide to ensure you receive an impeccably clean home and equally impeccable customer service.

If time is of the essence and a phone consultation is preferred just let us know and we will get that scheduled ASAP!

Customer Testimonials

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I was extremely pleased with Ashley’s team and they left my house extra-sparkling, making me look good for my in-laws’ visit. All traces of puppy fur and hard-to-remove gunk removed, and the house smelled clean, like lavender (not harsh chemicals). This is thorough, professional, fairly priced, and courteous service. All the stars!”

Stacey P.
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“We are very pleased with the service we received with Dashing Maids. Their communication and customer service is superb! Ashley is professional and has great attention to detail. She took the time to take notes on all the areas in our house that I wanted to have cleaned during our first walk through, which I really appreciated. In the past, I’ve done walk throughs with other cleaning companies, explained what I wanted cleaned, they nod “yes” and then didn’t follow through. When Dashing Maids came to clean on our scheduled date, they were very efficient. Everything looked great when they were finished and I’m looking forward to having Dashing Maids return on a regular basis.”

Kara S.
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“I have never had a cleaning service, but considered it often. Dashing Maids put a flyer on my door which intrigued me enough to call them. I was impressed with their initiative and enthusiasm that I hired them after our initial meeting. Now every other week I get to come home to a wonderfully clean house with their charming additions that make me smile. I’m not sure they are trying to turn my “black thumb” into a greenish one, but I haven’t killed the lucky bamboo they left as a surprise yet. I’d fully endorse them as a cleaning, Dashing Maids service.”

Maggie B.
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“It’s so nice to come home to a sparkling clean house! I’ve worked with other cleaning companies in the past and Dashing Maids always provides a more thorough clean than I’ve found with other companies for a very reasonable price. Plus, they’re great with my dog and don’t mind that he’s at home when they come to clean. I highly recommend Dashing Maids!”

Miriam T.
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“There is no one that cleans our house as well as Katie does! She is meticulous and genuinely loves to clean, and it absolutely shows. We love it when it is our cleaning day. I could not be happier with the services provided by her and the Dashing Maids company. They are responsive, timely, and have overall been a pleasure to work with. I would recommend them to anyone looking for a reliable cleaning company.”

Kristin W.
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“I have been using Dashing Maids for several years now, and appreciate the communication and consistency with which our home is cleaned. The cleaner that always treats our home as if it were hers is Katie. Thanks Katie for your hard work!”

Michelle C.
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“Hannah G was great! She even left a nice note on my countertop that said, “Have a great weekend!” I love personal touches like that.”

Katelyn Z.
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“Thank you Talon! It was great to walk into my office today to have it sparkly clean and ready for a week of patients!”

Emmy C.
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"We have been dashing maids customers for a couple of years now and the service is always impeccable. Most recently our cleaning team has included Katie and Hannah, and I always get excited when I see them arrive. I know my house will be clean and I’ll get the pleasure of their company while they clean it. They do a great job and give me such peace of mind!”

Stephanie B.
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“Ashley and her crew are the best house cleaning service I have ever employed. So friendly and so fast, yet so thorough. My house feels and smells so clean, and that freshness lasts. Would highly recommend to all my friends."

Kellie C.